Privacy Policy

Last Updated: March 10, 2026

GHOST CONTROLS LLC.® (“Ghost Controls,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected in connection with our business-to-business services, including our websites and online store (the “Services”).

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Scope

This Privacy Policy applies to business customers, dealers, distributors, and other users who interact with our Services in a professional or commercial capacity. Our Services are not directed to consumers or children.

Information We Collect

Information you provide directly

• Name, company name, and job title
• Business contact information (email address, phone number, mailing address)
• Account credentials
• Order, transaction, and billing information
• Communications with us (support inquiries, emails, forms)

Information collected automatically

• Internet Protocol (IP) address
• Browser type and device information
• Date and time of access
• Pages viewed and referring URLs

This information is collected through standard server logs and essential website functionality.

How We Use Information

• Process and fulfill orders
• Provide customer service and technical support
• Manage accounts and business relationships
• Communicate about products, services, and operational updates
• Comply with legal and regulatory obligations
• Maintain the security and integrity of our systems

We do not use personal information for consumer advertising or behavioral profiling.

Cookies and Similar Technologies

Our Services are designed to operate with minimal use of cookies.

If used, cookies are limited to:

• Strictly necessary cookies required for core website functionality, security, and session management

We do not intentionally use advertising cookies, behavioral tracking cookies, or social media tracking pixels.

Some limited technical data may still be processed automatically by our hosting, e-commerce, or security providers as part of standard website operation.

You may configure your browser to block cookies; however, some features of the Services may not function properly.

Sharing of Information

We may share information with:

• Service providers that support our operations (e.g., payment processors, hosting providers, IT and security services)
• Professional advisors (legal and accounting)
• Government authorities when required by law

We do not sell personal information.

Payment Processing

Payments are processed by third-party providers, including Elavon and PayPal. We do not store full payment card information. Payment data is handled in accordance with the providers’ privacy and security practices.

Data Retention

We retain personal information only for as long as necessary to fulfill business and contractual obligations, comply with legal requirements, and resolve disputes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to request access to your personal information, request correction or deletion of your information, or object to or restrict certain processing.

Requests may be submitted by contacting us using the information below. We may need to verify your identity before fulfilling requests.

Children’s Information

Our Services are intended for business use only and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Our operations and service providers are based in the United States. By using our Services, you consent to the transfer and processing of information in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

Contact Us

GHOST CONTROLS LLC.®
3166 Hartsfield Road
Tallahassee, FL 32303
Email: info@ghostcontrols.com
Phone: 850-558-5520

Sharing of Information

We may share information with:

• Service providers that support our operations (e.g., payment processors, hosting providers, IT and security services)
• Professional advisors (legal and accounting)
• Government authorities when required by law

We do not sell personal information.

If you would like to opt out of the sale or sharing of personal information, you may do so at any time by visiting our Do Not Sell or Share My Personal Information page.